Case Manager

La Frontera EMPACT-SPC | Phoenix, AZ, United States

Posted Date 5/05/2024


Who we are:

EMPACT- Suicide Prevention Center, part of the La Frontera family, is an industry leading non-profit organization dedicated to providing valued community services and resources for behavioral health counseling, crisis intervention, and suicide prevention since 1987. We are an EEO/AA Employer. 


What you’ll do:

Our Comunidad community-based team offers services to a specialized population in the Phoenix Metro area. We are committed to treating the whole person and weaving individualized services to support our members independence and recovery goals. Our jobs offer stability, flexibility, and community!  

The Case Manager, as a member of the clinical team, completes assessments and service plans and implements services to consumers in accordance with their individualized service plan (ISP). Communicates and documents consumer progress toward their recovery.  Works collaboratively with the clinical team to engage, educate, communicate, and coordinate care with consumer, their family, behavioral health, medical and dental providers, community resources and others in ensuring that all services prescribed in the individualized service plan are implemented. Provides assistance in maintaining, monitoring and modifying covered behavioral health services.  


What you’ll provide:

  • Must have a bachelor's degree in behavioral health related field or meet BHT requirements.
  • Knowledge and experience working with the Maricopa County Regional Behavioral Health Authority preferred. 
  • Adequate understanding of the behavioral health field, including basic understanding of psychiatric diagnoses, symptoms and the role of case management preferred. 
  • Adequate computer and typing skills required. Experience working with Outlook, Excel, Microsoft Word and Next Gen preferred.
  • Must have a valid AZ Driver's License with no major infractions in past 39 months.
  • Must have regular access to reliable transportation.
  • Bi-lingual (Spanish) Diff per hour available.
  • Must be at least 21 years of age at time of employment.

          Additional Requirements and Responsibilities:

  • Demonstrated ability to remain calm in crisis situations, work independently and cooperatively, recognize personal limitations, and relate positively and with empathy to all persons regardless of age, race, creed, gender or sexual orientation.
  • Maintain professional conduct consistent with ethical professional practice and the policies and procedures of the agency.
  • Maintain a professional demeanor and positive working relationships with internal and external team members, stakeholders, and community and business partners.
  • If driving while on agency time or on agency business, a valid Arizona driver license and appropriate liability insurance and approval for liability coverage with EMPACT - SPC’s liability insurance carrier is required. Out of state applicants must provide a 3 years of driving record upon hire. 
  • Staff members who provide direct client services must be at least 21 years old. Staff members who provide support services (administrative or clinical) must be at least 18 years old. All employees will have a minimum of a high school diploma or equivalent.


What we’ll offer:

(Full-time employees)

  • Generous PTO (15 days the first year) 
  • 10 paid holidays per year 
  • Medical plans (4 choices) 
  • Dental plans (2 choices) 
  • Vision plans (2 choices) 
  • 403(b) retirement plan 
  • Retirement Allowance 
  • Company paid Life/AD&D and Long Term Disability 
  • Voluntary additional Life and Short-term Disability 
  • Tuition Reimbursement 
  • Elder Care assistance 
  • Pet Insurance and much more!


EMPACT-SPC is licensed by the Arizona Department of Health Services, and accredited by the American Association of Suicidology (AAS) and The Commission on Accreditation of Rehabilitation Facilities (CARF).

EMPACT-SPC/La Frontera Arizona provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

All employees of EMPACT-SPC and La Frontera Arizona are employees "at will" as that term is understood in the State of Arizona. This means that employment may be terminated at any time without prior notice and for no stated reason.

EMPACT-SPC/La Frontera Arizona reserves the right to modify position descriptions as needed and without notice. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.

Position Type
Opportunity Type
Job opening

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