The salary range above represents this position’s earning potential. The anticipated hiring range for this position will be $83,556 per year to $128,556 per year, based on the candidate’s qualifications and experience. WHO WE ARE
The Montgomery County Police Department (MCPD) is made up of approximately 1,300 sworn officers and approximately 800 support personnel. The Police Department was established in 1922 and today is responsible for providing service to a County with a population of over one million people.
WHO WE ARE LOOKING FOR
Committed to providing the highest quality of law enforcement to the community within Montgomery County, the Department of Police is recruiting a Program Manager II (Background Manager) for our Personnel Division. We are seeking a detail-oriented, high-integrity leader to oversee the background investigation process and supervise our team of Background Screening Specialists. The ideal candidate is a compliance expert who can navigate complex legal frameworks while fostering a culture of thoroughness and professional excellence.
The position is responsible for the supervision of the background investigation process and all Background Screening Specialists assigned to this Division.
Duties include, but are not limited to:
- Ensuring all investigative processes strictly adhere to federal, state, local, and departmental requirements
- Serving as the primary point of contact and subject matter expert for all federal, state, and internal audits
- Training Background Screening Specialist on procedures and case file preparation. Coordinating instruction and attendance at appropriate required and elective training opportunities
- Acting as the primary liaison with the Maryland Police and Correctional Training Commissions (MPCTC), including:
- Ensuring all investigators maintain CJIS compliance
- Guaranteeing full COMAR compliance across all processes
- Completing and submitting applications for certification for Police Officer Candidate applicants
- Planning, scheduling, and assigning cases to Background Screening Specialists. Following the progress of cases to ensure comprehensive and timely completion
- Performing quality assurance, reviewing case files to ensure proper completion. Providing ongoing guidance to staff, making recommendations on applicant progression and resolving complex investigative hurdles.
- Managing the full investigative lifecycle, ensuring all departmental deadlines are met and staff are trained on evolving procedures and file preparation
- Supervising permanent and temporary professional and sworn staff assigned to conduct background investigations. Evaluating work performance, recommending awards and providing counselling/initiating discipline as needed.
- Maintaining accurate background investigation records and reporting on key metrics
- Serve as the lead Account Manager and Administrator for critical investigative systems, including eSOPH, CJIS, Equifax, Livescan, and DPSCS.
- Providing background investigation assistance to other County agencies as the need arises and completing special projects related to the background investigation process as required, such as responding to changes in the State background investigation policy, fingerprinting issues, etc.
- Performing other job-related duties as assigned.
A successful candidate will be proficient in Police or employment background inquiries; having considerable experience with Federal, State, and local procedures when conducting background investigations; Federal and State laws governing the use of law enforcement computer networks including NCIC, MILES, District Court, etc.; Federal laws regarding the conduct of pre employment background investigations including the American with Disabilities Act, Age Discrimination in Employment Act, Equal Employment Opportunities laws and the Fair Credit Act; possess excellent oral and written communication skills and have experience in the supervision of Unionized employees. Having the ability to teach individuals how to conduct background investigations. Previous background investigation experience is preferred.
Prior to appointment, all applicants must successfully complete a comprehensive background investigation, medical evaluation, and drug/alcohol screen. Minimum Qualification:
Experience:Thorough five (5) years investigative experience related to Police or employment background inquiries.
Education:Graduation from an accredited college or University with a Bachelor’s Degree.
Equivalency:An equivalent combination of education and experience may be substituted.
- Supervising, coaching, training, motivating and evaluating staff
- Conducting background investigations and skill in investigative techniques
- Analysing, interpreting and reporting data and writing reports
- Dealing tactfully and effectively communicating with people